May
14
Posted (Van Santos) in Business, News on May-14-2009

Chrysler came out today and said they are closing down roughly 25% of their dealerships as a condition of their recent Bankruptcy filing, and they want to do this by June 9th. The obvious reason given – the identified dealership are under performing.

Chrysler said its dealer network “needs to be reduced and reconfigured in a targeted manner to strengthen the network and dealer profitability and to achieve optimal results for the dealers and consumers.”

Here is the interesting, seemingly little know, fact that the press seems to be overlooking with this news. Dealerships do NOT cost Chrysler anything. Each individual dealership is an independently owned and operated franchise. So, while it may be underperforming, there is no negative cash impact to the parent company (Chrysler).

If I owned a dealership – regardless if my location was being closed down – I would take this as a sign of distrust by the parent company. Why? Only three months ago Chrysler urged their entire dealership network to buy more cars, specifically 15,000 more cars.

Chrysler executives in the US are making their second sales plea to dealers in two weeks, urging them today to order 15,000 more cars by Monday to keep the company viable.

“You have two choices,” said Chrysler co-President Jim Press. “You can either help us or burn us all down.”

Just imagine what it would feel like to be one of the dealers who went out, purchased more cars than they could sell (yes, it is a stupid business choice) but did so out of loyalty and belief in the company. I’m guessing these individuals feel betrayed, and I would be looking for the lawsuits to start shortly.

This news won’t only be limited to Chrysler. No, no. Expect General Motors to shut roughly a third of their deal network by the end of 2010.

GM, facing a U.S. government-imposed deadline of June 1 to restructure or file for bankruptcy, is expected to send termination notices to up to 2,000 dealers — a third of its roughly 6,000 U.S. dealers, the sources told Reuters.

All this doom and gloom aside, it is about time GM and Chrysler shut down their under performers. Both companies overextended and over saturated the market place, which lead to customer cannibalism. That said, it is rather sad that they are doing this as a cost cutting measure when, in the end, it will not help their short of mid-term bottom lines.

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Comments:
Janet Baker on May 15th, 2009 at 2:41 pm #

“Dealerships do NOT cost Chrysler anything.” You speak as if you are stating a fact, and then direct this article as if you have first-hand experience. Sir, you do not. My husband used to own 3 dealerships, and I know what you state to be entirely false and misleading. Are you trying to amuse yourself on this website with a lack of business acumen and understanding? I should politely pass this website to my colleagues to see what turns up their brows.

Van Santos on May 15th, 2009 at 6:19 pm #

Hi Janet,

Thanks for stopping in.

Well, if I am incorrect, please provide me with the information – I would be more than happy to address the issue. I speak in such a manner because I obtained my information from the National Automobile Dealership Association.

Please see here – http://www.nada.org/NR/rdonlyres/3D566EAF-E8A8-4FF8-9B7C-38441B26F9C4/0/NADAOpposesDealershipClosuresMay2009FINAL.pdf

Dealers equal revenue to manufacturers, not costs. Dealers generate more than 90% of manufacturer
revenue. Auto manufacturers created the franchise dealer network to outsource virtually 100 percent of
the cost associated with selling and servicing cars
.

Also see this, roughly 4:30 min in – http://www.nada.org/MediaCenter/NADATV/Headlines/case_against_closings.htm

Best.

Janet Baker on May 18th, 2009 at 1:06 pm #

Sir, where shall I begin? First, I’d like to say that you can only get so much off of the web. Unfortunately, many things on the web are fabricated or slanted to suit one’s view as well. I am sure you know this, and I don’t propose that what you’ve provided with your links is false. However, it is slanted to provide a certain view. In other words, not the full view. This is the problem with the web! it is like a statistic. A person can prove almost any point they want with a statistic. Without delving deep into detail I will share a few honest insights. 1. The auto manufacturer pays part of a destination cost. it is not all passed on to the buyer. Not to mention in some cases it is a Chrysler or GM employee who is paid and pensioned to drive the vehicle. 2. Field representatives cost the manufacturer enormous amounts of money. Dealerships cannot run on a pure franchise model. There are many support functions provided by the parent company, e.g. GM or Chrysler. All of these field employees that provide these functions are paid and enjoy strong benefits. They also have many offices and real estate to keep up for these reps which is usually rented. 3. Advertising costs. The large automotive manufacturers outsource advertising to other media companies, which in turn work with the local dealers. If you have less local dealers, you pay much less in local media advertising. This can add up to enormous savings. 4. Supply chain. Parts are a huge business for these dealerships and the manufacturer as well. The cost to get the parts supplied to the dealerships is significant, and the cost is not all passed on to the individual owning the vehicle needing repairs. The delivery, gas, truck, and extensive routes that a truck must travel adds up to a small fortune. If you cut out a few key dealerships, the cost starts to drop for the supplying of the parts. Less insurance, less parts, less gas, less trucks, less drivers.

These are but a few issues. There are many many more.

Sincerely, these cuts are necessary and will save money for the manufacturer. Sadly, they are no true fault of the dealer though. The parent company never executed as well as they should have, and the dealers will get chopped for it.

Van Santos on May 18th, 2009 at 4:15 pm #

Hi Janet,

Thanks for the reply!

Your first point about the web being like stats is dead on, one I’ve always thought about. When I had originally searched, I tried to locate some firm number of parent company costs and I couldn’t find anything near official so I went with the association information. Things can be very biased.

Your four points are things I had thought about (well, except for item number two) and I had made the assumption they said costs would have been covered in any franchise payments to GM/Chrysler by the dealership. That said, apparently any cost the dealer pays as a franchise fee does not begin to cover the fees.

Let me ask this question – one you may have some idea about… How much cost does the parent company incur per dealership. Asked differently, assuming that dealership cost the manufacturer (and it sounds like it does) is that a 1% overhead cost? 15%? 50%?

I agree, these cuts are necessary – and make sense – as they are simply good business moves. When you have two GM dealers that are right across the stress from each other, something is wrong. If cost savings are made because of the closings, all the better. What the parent companies need to do, in my view, is make it know how the cuts will impact the bottom line.

Again, thanks for stopping in. I really enjoy the conversation.

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